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Eskuta 12 Month Extended Warranty

Regular price £250.00

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Only 10 in stock

Ensures your Eskuta is under the manufacturers warranty for an additional 12 months (24 months) from purchase. Gives you the peace of mind that any repair costs for parts and labour will be covered in year 2.

The extended 12 months warranty covers the replacement of any parts and / or labour as detailed by the standard 12 month warranty for your Eskuta. The extended warranty is subject to an additional 12 months cover or 8,000 miles. Total with 1st years warranty 24 months cover or 16,000 miles.  i

The Extended Warranty excludes any and all parts and / or labour, which need replacement due to damage or misuse.

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DELIVERY & RETURNS

Order Confirmation:

Fast Free Delivery

Delivery times vary depending on the supplier, please see the description tab for more information on each products delivery.

As soon as you place your order, we will pre-authorise your card however your card will not be charged. We will then contact our supplier to confirm that the product you have purchased is available for immediate shipment. Once confirmed we will process the payment and your order will be prepared for dispatch. If there is any delay such as an item that is on backorder, we will void the pre-authorisation and contact you to let you know.

Order Delivery

Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched within 5 working days. Where possible tracking details will be sent to you by email within 24 hours of your order being dispatched. If you are still waiting to receive tracking details within 6 working days, please reach out to us via email at info@pedalevolution.com so that we can help. Delivery times vary depending on which brand you order.

Damages:

We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to info@pedalevolution.com so that we can open an insurance claim on your behalf.

If the return is accepted, we’ll send you instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted.

If you are requesting a return due to a change of mind, there will be a charge to cover the delivery costs and a restocking fee.

Returns & Refunds:

Our returns policy varies between 14 - 30 days depending on the supplier or manufacturer. If more than 30 days have gone by since you have received your item, unfortunately, we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Please note  that the first 14 days of the return period is to allow you to examine the goods as you would in a shop. To obtain a full refund, the goods must be returned in an “as new” condition with all components included in their original packaging. “As new” condition is defined as unridden. Any returns after the 14 day and up to the 30 day period will incure extra costs.

Please do not sign for a parcel that has been damaged during delivery, once signed we cannot claim for damages.

Please read our Returns & Refunds Policy for more information.

To complete your return, we require a receipt or proof of purchase. 

Please email us at returns@pedalevolution.com and we'll be happy to assist you with any questions you may have. 

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